I Have Protection Can’t go? You’ll still get your refund Easy to claim. Refund. Just submit The documents
(Refund will be made based on the face value shown on the ticket, excluding the platform service fee I Have Ticket and payment processing fees.)
Comprehensive Coverage
Injury / Illness
Accident
Stuck With Exams
Urgent Work
If you have a sudden accident, are seriously injured or sick and need medical attention, your car breaks down while you are traveling, have urgent work, travel abroad, or have an urgent exam
Buying tickets in advance has become easy and comfortable with I Have Protection taking care of every unexpected event.
How to File a Claim in Just 3 Easy Step
Report Issue Please report the incident and provide supporting documents within 30 days from the date it occurred.
Send Documents Submit the claim form, unused show tickets, and any supporting documents as applicabl
Receive Compensation You will receive compensation equal to the ticket value after the verification is completed
For claim information, please contact
KPI Contact Center0 2624 1111 (Service Monday - Friday 08:00 - 18:00 hrs.)
Email : [email protected]
Line ID :@kpicontactcenter (Service Monday - Friday 08:30 - 16:30 hrs.)
Frequently asked questions
Note: The right to claim is limited to 1 person per 1 show ticket only.