Cookie Policy
This Privacy Policy (“Policy”) describes how I have ticket (“Tigontech
Company Limited” or “we”) collects, uses and discloses personal
information. (“Personal Information”) that you (“User” or “You”) provide
for your use of the I have ticket website and such products or services.
(collectively, the “I have ticket website” or the “Service”) in
accordance with the Personal Data Protection Act B.E. 2562 (“PDPA”).
This includes explaining in options to you how we use your personal data
and how you can access it or keep it up-to-date. This policy does not
apply to the operations of companies that we do not manage or
individuals we do not employ or manage.
Collection of personal information
You can visit the I have ticket website without telling us who you are
or revealing any information that enables others to personally identify
you. However, you will be asked to provide certain personal information
(such as your name and email address). If you wish to use some
functionality of the I have ticket website, we receive and store any
information. which you have provided to us, as you know when you have
created an account; Announce content make an order or fill out a form on
the I have ticket website, when necessary, that information may include
the following:
- Personal data such as name, surname, age, date of birth ID number/passport
- Contact information such as email, address, phone number.
- Account information such as username Unique User ID Password
- Proof of identity such as a copy of your ID card copy of passport
- Transactional and financial information such as credit card details, bank accounts, order history.
- Other information that you consent to submit to us, such as articles, images, animations, suggestions and any other information that is considered personal data in accordance with the Personal Data Protection Act, etc.
You can choose not to provide your personal information to us. However,
you will not be able to use the functionality of some parts of the I
have ticket website and services. Users who are not sure what personal
information is necessary can contact us for inquiries.
Handling of personal information
Handling of personal information You can delete the personal information
we have collected about you. The personal data that you can delete will
be subject to changes to the I have ticket website or service. We may
retain uncorrected copies of personal data in our records for the period
necessary to perform our duties with our partners or partners and The
objectives are stated below. If you wish to delete your personal data or
permanently delete your account. You can do this by visiting the
settings page of your account on the I have ticket website or by
contacting us at your convenience.
Storage of personal information
We will retain your personal data for the period necessary to fulfill
our legal obligations, settle disputes and for the enforcement of our
contracts and terms and conditions. unless it is necessary to keep it or
as required by law. We may use aggregate information obtained from the
collection of your personal information that has been updated or
deleted, but we will not use it in a way that personally identifies you.
At the end of the storage period Personal data will be deleted,
therefore, the right to request access, the right to request deletion,
the right to request correction Right to request data transfer It will
not be enforced once the storage period expires.
Using and Processing Personal Data Collected
In order for the I have ticket website and services to be available to
you or to comply with a legal obligation, we are required to collect
some of your personal information. If you do not allow us to collect the
information we request. We may not be able to provide the products or
services you have requested. Some of the information we collect is
obtained directly from you through the I have ticket website. However,
we may also collect your personal information from other available
sources. including but not limited to Data Wow New Buyer Referral
Activities Social Media Email Personal information we collect from you
may be used for the following purposes:
- Create and manage user accounts
- Make and manage orders
- Deliver products or services
- Improve the product or service better
- Send administrative information
- Send marketing communications or promotional information
- Respond to inquiries and offer assistance
- Request feedback
- Improve user experience
- Post or promote your satisfaction with our products and services.
- Enforce these terms and conditions and policies
- Protect from malicious and dangerous users
- Respond to legal claims and avoid damage
- Operate and manage the I have ticket website and services.
- Participate in any other activities related to the I have ticket website and services.
The processing of your personal data depends on how the I have ticket
website is used, where you are located. and if one of the following
actions: (1) you have given consent for one or more specific purposes,
however, this action will not apply if the personal data falls under the
data protection laws of Thailand. (PDPA) (2) The information is
necessary for the performance of the contract between you. and/or for
the execution of a contract; (3) the processing of the data is necessary
for compliance with the law you are subject to; or to perform a duty of
state power entrusted to us; (5) the processing of the data is necessary
for our legitimate interests; or of another person or juristic person
Please note that under certain circumstances We may be permitted to
process your personal data until you object to that processing (opt-out)
without reference to your consent or any stated legal base. Either way
We are happy to clarify the legal base on which we process specific
data. and specifically whether the processing of personal data is
subject to legal obligations or contractual obligations. or is necessary
for entering into a contract
We never sell your information to anyone else. We use the services of
third party data processors as follows:
- Amazon Web Services (Infrastructure and Services/Email, Web Hosting) [Singapore]
- MongoDB Atlas
- Google Analytics [United States Worldwide]
- Facebook [USA]
- PDPA Form [Thailand]
Overseas transmission or transfer of personal data and storage
Depending on your location, transmission or transfer may involve
transfers and storage to countries other than your own country. If any
data transmission or transfer occurs You can review the relevant
sections of this document or ask us using the information we provide in
the contact section.
Your usage data is stored securely in Singapore. I have ticket The main
infrastructure is hosted in Singapore. We have complied with the
Personal Data Protection Act of Thailand B.E. 2562 (2019) and have
granted the right to request as required by law. Although some personal
data is hosted outside Thailand We continue to adhere to appropriate
data protection measures and choose a data center with the highest
standards of protection and availability. As we cannot find any data
center in Thailand that meets the standard. We therefore need to host
our core infrastructure in Singapore for a disaster recovery facility.
While some personal data used for billing will be stored and processed
in Thailand.
User rights
You can exercise certain rights that you have in relation to your data
processed by us. especially You have the following rights: (1) You have
the right to revoke the consent you previously gave to the processing of
your data. However, such revocation of consent does not affect the
collection, use or disclosure. Personal data to which you have
previously given our lawful consent (2) You have the right to object to
the collection, use or disclosure of your personal data at any time.
Unless the collection, use or disclosure of your personal data is done
for the purposes of performing a necessary task under our legitimate
interests or of another person or entity. or for the implementation of
missions for the public benefit and the collection, use or disclosure of
personal data is not to the extent that you can reasonably expect;
obtained from disclosure in connection with data processing and
requesting us to provide you with a copy thereof. (4) You have the right
to confirm the accuracy of your information and request that we Amend
your personal data to keep such personal data accurate and up to date.
(5) You have the right to suspend the processing of your data. in that
case We will not process your information other than storing it solely.
(6) You have the right in certain circumstances to request that we
delete your personal data from our storage. (7) You have the right to
request. Your personal data in a form that can be read or used by a
working device or device and (where applicable) to us transmit or
transfer such personal data to another data controller when This can be
done in such a way. This right is only available if your data is
processed automatically and processed on a consent basis. base of
contract to which you are a party or prior to entering into the
contract; and (8) you have the right to lodge a complaint against the
relevant legal authority. If you believe that the collection, use or
disclosure of your personal information is an act that violates or fails
to comply with the relevant laws.
Billing and payment
We use third-party payment processors to help us securely process your
payment information. Any use of your personal data by such third-party
processors is governed by their respective privacy policies. which may
or may not have privacy protections protected by this policy. We
therefore encourage you to review their respective privacy policies.
service providers in products and services
We may enter into contracts with other companies to provide certain
products or services. These service providers are not permitted to use
or disclose your personal information beyond the necessity of providing
services on our behalf or to comply with required legal obligations. We
will share information with service providers who have a privacy policy
similar to ours or service providers who agree to be bound by our
policies in relation to personal data. Our service providers are
provided with the personal information they need to perform their
intended functions. And we will not allow those service providers to use
or disclose personal information for their own marketing or other
purposes.
Minor privacy
We do not collect information from minors under the age of 13. If you
are under 13, please do not submit your personal information through the
I have ticket website or the Services. Act on our statutory behalf to
monitor minors' Internet use and assist in the enforcement of this
Policy by directing them not to submit personal information to the I
have ticket website or the Services without authorization.
If you have reason to believe that a minor under the age of 13 has
submitted personal information through the I have ticket website or
service, please contact us. You must be at least 16 years of age to give
consent to the processing of your personal data (in some countries, we
may allow your parent or legal representative to do so in your name)
newsletter
We offer an electronic newsletter that you can voluntarily subscribe to
at any time. We pledge to keep your e-mail address confidential and will
not disclose your e-mail address to third parties unless otherwise
authorized in connection with data use and processing or to Purpose of
using third-party service providers to send such emails We will retain
information sent by email in accordance with applicable laws and
regulations.
All emails sent from us clearly identify who the email is from and
provide clear information on how to contact the sender. You may choose
to stop receiving our newsletters or marketing emails by following the
unsubscribe instructions included in these emails or by contacting us.
However, you will still receive necessary transactional emails.
cookie
The ticket website uses “cookies” to make your experience more rich and
efficient. Cookies are text files that we store on your hard drive by a
web page server. Cookies cannot be used to launch programs or to deliver
viruses to your computer. Cookies are chosen to be unique to you and
will be readable by the web server of the domain where the cookie was
applied to you. We may use cookies to collect, store and track
information for statistical purposes to operate the I have ticket
website and services. You can choose whether to accept or decline
cookies. Most web browsers automatically accept cookies. But you can
usually modify your browser settings to refuse the use of cookies if you
wish. If you choose to decline cookies, you will not be able to use and
experience the features of the I have ticket website and services.
What are cookies?
Cookies are small data files stored in the form of text files that are
saved on your computer or other device when a website page is loaded in
your browser. It is widely used to recognize you and your preferences
whether for a single visit (via a "session cookie") or for multiple
visits (using a "permanent cookie"). Session cookies are temporary
cookies used during your visit to the website and they expire when you
close your web browser. Persistent cookies are used to remember your
preferences within our website and remain on your desktop computer or
mobile device even if you close your browser or restart your computer.
These cookies provide a consistent and efficient experience for you
while visiting our website or using our services. Cookies may be set by
the website. ("First-party cookies") or by third parties such as those
who provide content or provide advertising or analytics on the Website.
These third parties can recognize you when you visit our website and
when you visit other websites.
Cookies we use
Necessary Cookies
Strictly necessary cookies allow us to offer you the best experience
when you access and explore our website and use its features. For
example, these cookies inform us that you have created an account and
are logged in. that account to access the content.
Functionality Cookies
Website functional cookies allow us to operate our website and services
based on the choices you make. For example, we remember your username
and how you customize the website and services for your next visit.
Analytical/Performance Cookies These cookies allow us and third party
services to collect information collected for statistical purposes about
how our visitors use the website. These cookies do not contain personal
information such as name and email address. and will be used to help us
improve your experience of using the website.
Analytical Cookies
These cookies allow us and third party services to collect information
collected for statistical purposes about how our visitors use the
website. These cookies do not contain personal information such as name
and email address. and will be used to help us improve your experience
of using the website. Social Media Cookies Third-party cookies from
social media sites (such as Facebook, Twitter, etc.) to help us track
social media users. when they visit our website by using the tagging
tools provided by those social media
Social Media Cookies
Third-party cookies from social media sites (such as Facebook, Twitter,
etc.) to help us track social media users. when they visit our website
by using the tagging tools provided by those social media
These cookies are also used for event tracking and for online
advertising purposes, any information collected with these tagging tools
will be used in accordance with our Privacy Policy. And we do not
collect or share any personal information that personally identifies any
user. Google Analytics - Generating statistics on how visitors use the
website anonymously. These cookies are used to distinguish users. We use
these cookies solely to improve user experience on our website and to
know which website content is of interest. Most viewed or clicked (name:
_gid (expires in 24 hours), name:_ga (expires in 2 years))
What are your cookie options?
If you don't like the idea of cookies or certain types of cookies. You
can change your browser settings to delete cookies that have been set
and not accept new cookies. To learn more about how or to learn more
about cookies. However, please note that if you delete cookies or do not
accept cookies You may not be able to use all functions of the I have
ticket website and services.
Do Not Track Signals
Some browsers may have a (Do Not Track) feature that sends a signal to
the websites you visit that you do not want your online activities to be
tracked. Tracking is not the same as using or collecting information in
connection with a website. For these purposes, tracking means collecting
personally identifiable information from consumers who use or visit
websites or online services as they move across websites. For a period
of time, the I have ticket website does not track visitors at any one
time and on third-party websites. However, some third-party websites may
track your browsing activity when they provide content. to you which
allows them to customize what they offer you.
Links to other websites
The I have ticket website contains links to other websites that are not
owned or controlled by us. Please note that we are not responsible for
the privacy practices of such other websites or third parties, so we
encourage you to be aware when you leave our website and read their
privacy policies. Websites that may collect personal information
Information leak
In the event that we detect that the security of the I have ticket
website has been compromised or the user's personal information has been
disclosed to unrelated third parties as a result of outside activities.
including but not limited to Security attack or fraud We reserve the
right to take appropriate measures. including but not limited to
Investigations and reporting, as well as notification and cooperation
with law enforcement agencies within 72 hours of being aware of the data
breach. In the event of a data leak We will use reasonable efforts to
notify affected individuals if we believe there may be a reasonable risk
of harm to users as a result of the leak or if required by law. notice
Once we are done we will post a notice on the I have ticket website
emailed to you.
Legal Disclosure
We will disclose any personal information we collect, use or obtain if
required or permitted by law, for example to comply with a subpoena or
similar legal process. and when we believe in good faith that disclosure
is necessary to protect our rights Protect the safety of you or others.
fraud investigation or respond to government requests In the event that
we undertake business changes, such as a merger or acquisition by
another company or the sale of all or part of the property Your account
and personal data may be included in the transferred assets.
Amendments and changes to the Privacy Policy
We may change this Policy from time to time at our discretion and will
notify you of any material changes to the way we treat personal data.
When there is a change, we will revise the up-to-date date at the bottom
of this page. We may notify you in other ways, at our discretion, such
as the contact information you provide. Any revised version of the
Policy will be effective immediately upon the publication of the revised
Policy. unless otherwise stated Your continued use of the Website or
Services after the date of the revised Policy comes into force. However,
we will not use your personal data in a manner different from what was
stated at the time it was collected. your personal data without your
consent.
contact us
If you would like to contact us to understand more about this Agreement
or have any other related questions. You can contact us by filling out
the form. send email to or write a letter to
This Policy was last revised and effective as of August 1, 2022.