Terms of service
The company created the following agreement in order to clarify the terms and conditions upon which its web site is used.
Conduct of Subscriber.
Lawful Use. Subscriber shall use web sites for lawful purposes only. Subscriber shall not post or transmit through company any material which:
  • violates in any way upon the rights of others is unlawful, threatening, abusive, defamatory, invasive of privacy or publicity rights, vulgar, obscene, profane or otherwise objectionable;
  • encourages conduct that would constitute a criminal offense, give rise to civil liability or otherwise violate any law; or
  • contains advertising or any solicitation with respect to products or services, unless the Company shall have expressly approved such material in advance of its transmission. Any conduct by a Subscriber that in the Company's discretion restricts or inhibits any other Subscriber from using or enjoying is expressly prohibited.
  • www.ihaveticket.com has fees for hard tickets(The above prices include VAT.)
Ticket Reservations and Purchase Policies
  • When using the service through the website, the company assumes that the user acknowledges and accepts the conditions. and various requirements in using the services of www.ihaveticket.com
  • In addition, the company, as the website operator The aforementioned reserves the right to change the conditions. including suspending service in any part of the website without prior notice to the user
  • Order a card to be a complete transaction means that you have paid for the product. and service fees to the company already No refunds or cancellations can be made.
  • www.ihaveticket.com is not responsible for any damage caused by the user's error.
  • Policies and conditions for purchasing tickets through www.ihaveticket.com are divided by distribution channels. Ordering a card with a complete transaction means that you have paid for the product. and service fees to the company finished No refunds or cancellations can be made.
Reservations
  • The company assumes that the user accepts the terms. And various terms from www.ihaveticket.com already, please comply with the terms and conditions of service. via website
  • Ordering a card that completes online transactions means that you have paid for the product. and service fees to the company finished No refunds or cancellations can be made.
  • The reserves the right to only those who register as online members can order products and participate in various activities. Organized on the website such as buying tickets and online shopping, auctions, etc.
  • Online membership registration The service user will provide details. related to oneself correctly and truthfully
  • The user agrees to amend the information provided in the subscription. to always be correct and direct to the current reality
  • The user agrees to keep the login name and password of the online member solely confidential.
  • The user agrees to be fully liable for damages arising from the exercise of the member's online rights.
  • reserves the right to revoke the user's online membership immediately without prior notice if company encounters the following actions:
    • User provides false information during registration. including not modifying the user's information to be current information
    • Users do not keep their Login name and password confidential.
    • The user uses the right of online membership to act against the law or the good morals of the people. or has been used with fraudulent intent
Purchase
  • Any payment methods provided by www.ihaveticket.com are only for the convenience of the users. Does not have any effect on your credit/debit card account in any way.
  • Collection of payment fees in various channels It is a service fee from the recipient who chooses to use that service channel. is not responsible for any such payment fees.
  • Reservation of show tickets in the booking system through the www.ihaveticket.com website, if payment is made by a payment method other than credit or debit card, it will be deemed that the purchase has not been completed. It's just the process of booking a seat. And the system will assume that the order is complete only when www.ihaveticket.com has received confirmation of the payment of the ticket for that show, according to the confirmation details of each channel.
  • Payment for each order May pay only some methods or all methods, depending on the announcement from www.ihaveticket.com
  • Reserve a show ticket in the booking system through the www.ihaveticket.com website, if it is a payment by choosing a credit or debit card, the company will debit your credit card after the order has been completed.
Cancellation and Refund Policy
  • Termination of service
    • Ordering a card with a complete transaction means that you have paid for the product. and service fees to the company already No refunds or cancellations can be made.
  • Show postponed / lost card / card upgrade the case of card return
    • Can change/return the card only during the period that the company stipulated only
    • In the event that the show is canceled, users can request a refund through the payment methods. as are the following details
    • Cash back by transferring money to your account.
      • The customer must bring the show ticket to contact to make a refund at [email protected]
      • The customer informs the details of the bank account that will be given to the company. make a refund [email protected]
      • The customer will receive a refund within 15 working days after the refund has been made.
    • The company will refund to the customer the amount paid, except for service fee, Convenience fee 3% of credit/debit card, TRUE WALLET, AIRPAY (if any), bill payment fee, wire transfer fee. bank, delivery charges and/or other expenses other than the cost of the card, etc.
    • Paying by credit card
      • The company will refund the credit limit to the credit card used for payment.
      • Customers do not have to bring the show card to contact to make a refund.
      • The company will refund the amount to the customer for the amount paid, except for the service fee, Convenience fee 3% of the credit card
      • In the event that the customer has received the billing amount and paid the amount charged It takes about 1 -2 billing cycles before the customer will receive the credit line back from the bank. Customers can check the refund list from the credit card statement (Statement) each month. If the credit limit has been refunded, the statement will show a list which will have a symbol – or CR appearing on the amount as well.
      • In the event that the customer has canceled the credit card used for payment when the company makes a refund to the customer The issuing bank will contact the customer to refund the said amount. which may be returned in cash or check to customers instead depending on the policy of each bank
      • In the case of changing the card (Some shows canceled)
        • Can change/return the card only during the period that the company stipulated only
        • The event that some shows are canceled, Service users can request a refund through the payment methods. as are the following details
      • Lost card
        • The card purchaser must go to report and bring that report to show to the staff Only at the point of sale at the event. to issue a replacement ticket to sit at the seat you specified
        • The company reserves the right not to issue a replacement card. for standing card in any case
        • *The show tickets without reserved seats / without fixed seats are lost. Customers buy new tickets in all cases.
        • *The online live streaming card is lost. Customers buy a new card in any case.
      • Upgrade
        • only certain performances and some shows only that can upgrade the card depending on the announcement from the company
        • Card upgrades will have to change to a higher price. Those wishing to change the card must bring the card that needs to be replaced and show it to the staff. [email protected] At least 48 hours before the show as stated on the ticket page starts
        • Tickets can be exchanged in the same show for different shows. Tickets cannot be exchanged for different shows.
        • The company will charge 100 baht (one hundred baht) per card. for card changes and a fee for issuing a new card another 20 baht / card (including VAT).
  • If you think you have been charged incorrectly. You can contact via email [email protected] to help The company reserves the right to consider a refund to you at the company discretion. and could be refunded in the form of credit back to the card you used to pay for the service or in any way the store deems appropriate.
Shipping Policy (Card)
  • The company will deliver the purchased card to you by post. by the company A shipping fee will be charged at the rate announced after you have placed your order and/or opted in to receive your card by post.
  • Card delivery fee is 65 baht nationwide.
  • If the work you purchased uses a paper card or a plastic card, you will receive your card in the mail within 10 working days. please contact at [email protected]
  • The company will deliver the card to you by type of delivery, registration - acceptance.
  • The delivery will only be complete when someone signs the receipt of the card. on the postal reply already
  • for speed and your benefit Please fill in the correct and complete shipping address.
  • For canceled shows, the company reserves the right to not refund delivery charges. including other expenses other than the show ticket fee and ticket issuing fee, etc.
  • The company would like to check the documents and additional information. and request to temporarily suspend receiving the card if there is any doubt in the user's purchase order
  • *[Note] If it is an electronic card (e-ticket), the system will send the card information via the email that the customer has registered. can't access The company is not responsible or in the event that the customer enters the wrong information. or not complete or an error from the customer itself The company is not responsible